Thoughtly
Thoughtly's website describes the product as a CRM-driven AI voice agent responsible for calling leads and following up via SMS and other channels.
Who it is for: Revenue teams needing to handle inbound leads
Core capabilities
- Multi-channel lead follow-up: The website showcases voice calls, as well as SMS, iMessage, WhatsApp, and email for subsequent follow-up channels.
- CRM Synchronization and Attribution: The website states that call records, opportunity stages, and next steps will be written back to the CRM; the pricing page lists bidirectional CRM synchronization, UTM attribution, REST API, and webhooks.
- Multi-step Workflows and Autonomous Execution: The pricing page lists multi-step workflows and autonomous execution; the website states that agents can make calls, send SMS, and email around the clock.
- Knowledge Base and Voice Customization: The pricing page states that Genius knowledge base and RAG can import text, PDF, audio, CSV, and URLs, and lists over 34 languages, stock AI voices, and custom voice cloning.
- Call Monitoring and Auto-QA: The website states that calls will enter a panel and be automatically tagged, scored, and synchronized to the CRM; the pricing page shows that Scale and Enterprise include Auto-QA and evaluation for each conversation.
Pricing
Flex starts at $500 per month; Scale and Enterprise are custom quotes. The pricing page excerpt states that usage exceeding the monthly plan limit will be billed as overdue after the billing cycle. Whether voice, SMS, and email are charged separately is pending verification.
Updated 2026-08-18